How to make your company successful in the 21st century

How to make your company successful in the 21st century The following story is related to my field of activity, but you can see how it relates to all businesses. After location, marketing, and a business plan, our customer service is what holds back for repeat business more. You can repeat the value of your business, competition will.If you have a strong personal customer service, good ethics and a statement on the basis of helping the community, send their clients to you. Do not do it on purpose, but for a bathroom, these companies customers in search of refuge where battered fairly.Recently face, I had a family visit us for an interview. They were interested in martial arts courses, but looked at the site of Yoga as a bonus. This family had been abused by his Sensei (Karate master) and they were looking for a sweet guide. Are still considered current Sensei, but not sure if he wanted to stay for more abuse.One of the things that we found in our center is a mission that all of my family and personal life. They were so impressed that one of his sons retued to ask if your current school of martial arts has one. In this survey, the Sensei said this student to push ups.Needless say 1000, he joined the family shortly after our center. These companies do not? See the real value of the repetition of well-paid. In reality, this type of activity that is working hard to do? Watch? competitors good.Now look, what to do with your business? This has to do with all our businesses and their job security. How often sees clients from battered banks, restaurants and department stores? This happens too often, the attitude and start at the top of each organization.When send customers to competitors, and could promote for them. Some services are customer service, the same atmosphere as a collection agency. Customers are seen as the enemy and treated as prisoners without choice.If this sounds like your customer service, you can find the activity. For decision making, the action is clear: Clean up your customer service or be ready for extinction. For employees who have no voice in decisions, to be ready? Jumping ship? If customers do not see a mass exodus out the door. The writing is on the wall? when you forget who is really responsible. Its true? Head? is the customer. What? D pays the salary, you get a bonus, sends you on vacation, and help their children to school.   To prosper in any economy, we must promote a product or a service useful. Otherwise, you could also dispense with the promotion, advertising and marketing together. Not for customer service? Close the back door? not by force but by listening to suggestions and establish a common bond with his current customers.Paul Jerard is a co-owner and director of teacher training for yoga at: Aura Wellness Center in North Providence, RI. It was certified Master Yoga teacher since 1995. He is a master instructor of martial arts, with multiple Black Belts, four teaching credentials in martial arts, and was recently in the United States Martial Arts Hall of Fame. She teaches yoga, martial arts and fitness to children, adults and seniors in the greater Providence area. Recently he wrote, is running a yoga for you? Yoga for students who may be on a new career as a teacher of Yoga.