What is customer service

What is customer service In almost all cases, customers come to your business because they have a problem and we are convinced that you may have the solution. If you do, or you can build enough trust with the customer to enable them to solve their problem is up to you.In the daily management of an enterprise may be beyond some things that your control, but the building relationships with clients should always be under control. You can do a lot of excuses like: Well, there are great competitors, we can not provide the same service, we have different customers, not to meet the types of customers. What types of customers? You made some assumptions about your customers? Perhaps there are more reasons why we find ourselves before the company's most successful you.The build relationships with customers. Well, we heard that before. The report should be able to understand exactly why the customer chose you and give you the opportunity to demonstrate why they chose you and make you feel good. They have abandoned their business with a positive and memorable impression is the most important and best standard thing.Some? L 'to continue to develop more customers are building a relationship with customer.Understand their situation.Emphathize their conces.What are your conces? Why are these problems? What solutions have been tried? Because in your store? 2-3 What are the solutions to solve your problem? We will take the final decision, both the decision.Just help with process.That is all he wants, does not want to be sold, they are tired of being sold things they do not require. Give them information on purchasing the product WANT.Once do this will have a happy customer who will be more willing to tell people about your company, and is not that what it is. Until next time.Mr. Des Marais has operated small businesses for over 20 years. He was a consultant and held positions in some of the companies in the fastest-growing in Canada. He has held positions in the past management of retail, tourism, hospitality and sales for a variety of businesses. Which increased sales by 200% in 2 months in case of medical products, increased sales by 30% in 4 months for a great big box sales of Canada, 200% increase in sales for 3 times in a row a service based small business and helped several entrepreneurs develop and sell their work. His experience on growth and business development.