10 tips to improve your customers and keep more customers 10 tips to improve your customers and keep more customers 1. Customer
service is to all customers? needs and according to your needs. ย If customers expect from you a response within 24 hours and always respond much later, that? Putting your needs and their needs second.2. Customers who are, as a spouse, they need to feel special to continue to respond to your offers. ย You make your guests feel more special delivery in all areas, especially in areas that t wait. Imagine how you? Feel if D sent an e-mail with a request to a dealer who said a half hour to respond when you expect a response the next day. You certainly appeal. E? It is a wonderful feeling. Creates this feeling in your customers.3. Stay in touch with your customers, not just when you need to make a sale. ย This could be as simple as sending a holiday greeting online. It might be useful to give an opinion that you have studied or to offer something for free that really appreciate. Make sure that whatever you do, the quality is the same or better than you? D sale. It also means the presentation or packaging. Always remember that you want to appear like putting their needs before yours, though? T time.4 all. The
service is provided after the sale should be good or better than the
service provided before the sale. ย Have you ever called the sales department of a company and the representative was more helpful, and then once you've purchased a product and called their
customer service, we were greeted by a machine that is put on hold for more than one ' now? Worse still, when someone finally tried to phone you as soon as possible. What happens if their
customer service has been the attitude of the sales department and be as eager to help you with? Ne? T there will be a loyal customer? 5th The perception of the quality and use of your products and
services that the project must be honest. ย There are few things more infuriating to be informed of the benefits? Ll get from a product or
service and then discover that you didn? T get what was promised. Determine whether a sufficient number of angry customers, which can be put in bankruptcy. If you want to behave as a
service to your customers and prospects that builds confidence. Have you ever thought about
customer service in this way? 6. The
customer service personnel must be trained for the job. ย There are some things that consumers do not like more than one company have a well trained sales staff and not
customer service. If you do not want your customers to spread negative publicity about
customer service, because if you do? D is your reverse marketing efforts. Then, spend your time more staff training in
customer service that make your sales force.7. Your
customer service should be as good or better than the competition or won? T keep your customers in the long term. ย Companies trust less difficult to sell their products and
services. The market has developed the trust and admiration for the way they work and how they treat their customers. One of the fundamental principles of a society is its excellent reputation
customer service. When a company has a great
service to the customer the most difficult to walk customers may feel better if they were related to competition.8. Customers should benefit from an online
service. ย Walk into a McDonald's in the world and what lies are
services. Everyone knows what it is? Ll get when you walk into a McDonald's restaurant. Hamburger and French fries are prepared in the same way. Imagine if one day you walk into a McDonald's restaurant and a well-prepared French fries and another day you have more chips cooked, you can t, as inconsistency, right? Your customers expect the same consistency with affiliates are known to providing.9. Give your customers the benefit of the doubt, even if you think they are lying. ย Remember, only a few customers take advantage of you. Follow the example of Procter and Gamble, a consumer goods. A client once wrote in the layers of the poor and have sent several boxes of diapers to the mother. Can you imagine the mouth, that are promoting this mother, instead of a client in anger spewing from bad publicity? Given the changes made to customers as a cost of doing business.10. Create an impressive project, and the image of your company and competition will have to work very hard to seduce and steal your prospects and customers. ย This is the way to develop the brands. Brands working on the projection of images. ? Sony? e? Lexus? two images of quality and high customer. If there are two identical products or
services of higher quality and selling at a higher price with another brand and everything else is equal then the image is the reason for the ten tips to improve difference.These a company that implements . And because they improve
customer service function of the retention rate will exceed well.Windsor Pennicott is a writer and marketing, who specializes in business and marketing. He created the free booklet, Power Marketing and Sales Innovations automatically convert more prospects. Download your copy UsefulBizTips.com
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