10 Ways To Improve Your Customer Service

10 ways to improve your customer service 10 ways to improve your customer service 1. Stay in touch with customers on a regular basis. Provide ย  Them a free e-zine subscription. Ask if the customer ย  want to be updated via e-mail when you make changes to ย  Your website. After every sale, follow-up with the ย  Customers to see whether they are satisfied with their purchase.2. Create a group of customer care. Invite ten to twenty ย  Your most loyal customers to meet regularly. She ย  You have ideas and suggestions, as your customers ย  Service. It could take them, take them to dinner or ย  Products.3 freely. Make it easy for your customers to navigate to the ย  Website. Have a "FAQ" page on your site to explain ย  All confuse your customers. Ask the ย  Fill out an electronic survey to find out how your web -- ย  Website friendly.4 Customer. Resolve your customers complaints quickly and ย  Success. Answer all e-mails and phone calls in a ย  Hours. If possible, it is the owner of the company, personally ย  Take care of the problem. This will show your customers ย  You really them.5. Make it easy for your customers with you. ย  So many possibilities of contact as possible. Allow ย  Customers contact via e-mail. Hyperlink your e-mail ย  Address, so that customers do not have to type. Free offer ย  Telephone numbers and fax contacts.6. Ensure that employees know and use your customer ย  Service policy. Give your employees bonuses or incentives ย  Practice excellent customer service. Tell employees ย  Flexible with each individual customer, each has ย  Other concerns, needs and wants.7. Give your customers more than they expect. Send Thank You ย  If gifts to a life customers. E-mail greeting online ย  Cards on holidays or birthdays. Award bonuses to your ย  Customers with a large purchase.8. Always be courteous with customers. Use the words ย  It is welcome, and thank you please. Be polite to your ย  Customers, even if they are angry with her. Ever ย  We apologize for your customers, you should make a mistake. ย  Admit your mistakes quickly and make them into a ย  Way.9 great. Premiums to customers one point for every dollar that ย  Spend. Suppose that the customer can have a computer for 300 ย  Points. This means that customers of $ 300 to U. S. Dollar ย  Their products and services to generate enough points to ย  Computer.10 free. Building strong relationships with customers. Invite ย  meetings, luncheons, workshops or ย  Seminars. Create special events for your clients as ย  Parties, barbecues, dances, etc. This makes them feel ย  important, if you are a regular business ย  Specific actions events.About and the author: Rojo Suns for grace is a hunter who prefers to work quietly / confidentially for the benefit of their customers.