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Saturday, February 13, 2010
How to establish good relations with customers
How to establish good relations with customers What? S is the only thing you can now start doing stop or change that would have a dramatic impact on your Relationships with customers? E? S an excellent question and I hope you? Ll be When considering your response. It sometimes takes a considerable effort and an extraordinary amount of energy in the vicinity? A great deal. Never forget, it takes more effort and energy to keep the firm after winning. It takes courage for the enterprise and creativity and imagination to keep it. Speak very well and that all means. To be very large, impressive, exceptional, excellent, and even the vendors do not remarkable.Many t think in terms of VERY GOOD. They tu to make a great imitation benign mediocrity. Not much to go from ordinary to extraordinary, but Take effort. E? S on all leave a good impression, not just a Good. E? S on the happiness of your customers, not only meet them.It? Increase in S over the crowd, not get lost in it. A po 'of of ideas on how to be very good for clients.A - Asking the right score questions.There are two types of questions, and you know how sellers of open and closed questions. I? Raising the bar in this kind of thinking. While applications can be opened and closed, but may also be wide and deep. The vast area of issues are issues that come? And he like? D? e? Any other problems I can help you today? Remains a substantial question that is his trademark? What should happen for you to consider as your best supplier? Another question is inspired? How do we measure success by working with your current provider? David Frost, the famous joualist once said? You can tell the quality of the problem of the quality of the response. Ask yourself the quality of applications? If no, why? W - Work on your priorities and your priorities work.Prioritizing is undertaken. To be truly effective, you must be able to distinguish between what is urgent and what is important. Please do not start the fire that you try to exit. For example, delete the following elements of your voice? Where? Page is really important to me or call me on my cell phone. The only people who do not have a mentality of FedEx are the people who work for FedEx. Everyone thinks everything else is great priority.Get taking a life, and starting each day with the list (in order of priority with numbers) of 6 things that you want to compile and gift? T encourage distractions. Develop a habit to stick to its priority list and not deviate from the list, if a higher priority on lands on your desktop. Best sellers and sales managers always take care of many important things first. They are not easily distracted. Setting priorities for the day and focus on them like a laser beam, and for greater priority.E - excite you every day with a attitude.People with positive attitudes live longer long to enjoy more of life, and tend to be more environmentally friendly, the prospect of their clients. I leaed a long time ago, we chose to infect or affect the people we meet all day.Don t bring your personal problems at work because they never add value to your customers. If life has dealt a difficult set of maps for the time being, deal with them privately and put your worries to a tree, when you have problems starting the first notice of sale. Remember, your clients have their own problems, so there is no need for them with your weight. People with positive attitudes are enthusiastic, lively, happy, always smiling and the best things to happen. Your face is your fault, after 40 years? Cicerone second, we see often with a mirror. How to handle your problems says a lot about you. - The style is important.If you accept, you must feel like a chameleon. Many relationships are created with different styles. E '? Driver? which is very assertive, demanding and authoritarian. There is also the? Expressive? which is very sociable, loves to talk, and not the details. Then there is the? Analytical? which is very precise, organized and very clean. Finally, is it? Amiable? which is generally low, confidence, and very innovative. One of the biggest successes in the distribution of keys is the art of adapting your style of selling for your clients? acquisition style. It 'easy to say and difficult to do. To lea more about the styles of behavior, read articles, buy books and listen to recordings of training on the subject. This is one area where ignorance is not bliss.O - Other focused.Another key to successful selling is the ability to build relationships, and care of business. Here are some ideas for you: don t people feel invisible, always maintain good eye contact, remember, you can not smile enough on the phone or in person, to keep in contact? ask people who receive your voice mail to leave your e-mail address and telephone number, watch your body language, buying a notebook for recording composition of all the connection of ideas, only the dog and pony show if your client needs a dog and pony, add the words for you? the end of your penis, every four months to the end of the record calls to improve call quality, the shame is to blame so don t do it, always take notes to show that you care and listen, and always a little ' Time to say? Thanks? to all who contribute to its success.M - Master basics.Listen the company to voice mail. You can sound up beat, enthusiastic and professional change. E-mail is a means to communicate. Use, provided that the creation of lines and remember less is more, if you want the message is understood. It is not a meeting without first preparing an agenda. Start all meetings on time. End your meetings on time. To obtain a commitment that will do what and when. Form the habit of writing personal handwritten notes using a fountain pen. E? His way of being a person in touch high-tech world we live in today. Try to be more easy, enjoyable, adaptive, and relatable. Keep the focus on the other person, especially when one of its client.E - the enthusiasm and passion are the attributes for vendors cultivate.Too many people died at work today and always work. Some people come into a room and give life. Other people walk into a room and not Their best to remove all the oxygen. Get excited by your work. If you do not like change. Your life is too short and too important to miss something you hate to do. Be yourself and avoid trying to imitate someone else. They have an attitude of gratitude. Say? Thanks? often. This gesture will make someone? S days, better one.Enthusiasm is contagious and that is something negative. Enthusiasm is a result of quality and l? FREE! Go take a while ', if they are low. If you want to take your career to the next level by leaing the unthinkable. Quit saying? I? Ve always done. Quit following the crowd. Take a new route to solve the problems of former clients. The old way may not be the best way.If there are too comfortable, you? S time for change. Aim high and increasing You? I will be rewarded handsomely. VERY GOOD Being is not an easy task, especially when the score is evaluated. If you dare to be different, strive to be effective, and are attentive to your customers? needs, it can also be very GOOD.VM Dedhia is a professional management and marketing man. He has almost 10 years of experience in marketing.
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