Take care of yourself before you worry about your customers

Take care of yourself before you worry about your customers One of the main questions that people ask when you are focused on improving the quantity and quality of companies is as follows: What is my competitive advantage? What makes me unique, unforgettable, unique? What I am really over the rest? " Although there is no definitive right answer to this question, most people come to the conclusion that some customers is a critical component of competitive advantage. For most companies, the services they can provide exceptional, not so hot, depending on the circumstances. Why is this so? Because the same company, and also the same people in this society, the class of service throughout the world a little 'time, and marginal (or worse) other times? This answer can be found in another question: What makes you (or your staff) happy when serving your customers? While these answers also vary, most people have some sort of variation of? I am happy if my customer is happy. We do not like dealing with people agitated or unhappy? Usually not. We added our joy come from a good feeling to others about their experiences, and more than human beings? Expectations. What comes first, then? The happy customer or the happy person in the service of customers? This is not the chicken or the egg dilemma. The lucky people serving customers in the first place, because it is very unusual day when a customer comes into your company can be found at the festival. All this seems very obvious. At the same time, how many people recognize this truth, is it? Rare people who deliberately take the necessary measures to ensure that their major customers to be served - if the person on your staff in another department, or if the person you are. It 'important that you continuously improve the emotional, physical and mental support to people in your customers. One of my friends and colleagues, Paul Wesselemann together a story at the time an HIV / AIDS Support Network. He explained how it was totally unacceptable, to work, even if you feel a little 'sick, as even the smallest cold could be very dangerous for a person with HIV. He was first to ensure, by itself, make sure it is 100% before he is able to offer assistance and support for others. As you are required to provide the same care of your needs? Their task for the month is to identify and to a number of ways to keep in the right shape, so you can take care of your customers is increasingly important. ? Plant Eric Berg, President of Freedom Speakers and Trainers, currently trains professionals in the country in memory, goals, attitude, time management and effective communication. His most recent PACT program is an intensive one-on-one twelve weeks personal coaching program for those who are serious about their success. Click here for more information about Eric or Freedom Speakers and Trainers Call 888-233-0407 x112 E-Mail-eric@deliverfreedom.com