Maid Marks Spencer Stores customer s Life

Maid Marks Spencer Stores customer s Life This story has appeared in national newspapers last year and it is so surprising that I agree with Annie too.Pensioner Bates has a regular breakfast at their local Marks & Spencer, store.In Indeed, it was with breakfast each moing the last two years. And, although 96 years, ranging from 3 miles round trip for their toasted teacake and a cup of coffee every moing.But waitress Julie Nightingale was conceed and knew something was wrong when Annie is not the end of two days . Julie's Annie went to the house where they found Annie collapsed on the floor. Annie has a fall and was lying on the floor for a while 'time. You could not get up and you do not have a rapid action phone.Thanks Julie Annie was admitted to hospital, where he received treatment for their injuries.Sometimes people ask me what lengths they must go forward, as its customers . When all to leave their jobs to go and check the customer, then the company suffer.My answer to this question is that you have to do what we think is right. Sometimes the customer service goes beyond the boundaries of normal working hours. Why are we only human.Derek Williams is the creator of the WOW! Awards? and Chief Executive for the Society for Consumer Protection in Professional Europe.For more information about Derek Williams visit   For the WoW! Awards (including access to a free customer service newsletter) visit