Saturday, March 20, 2010

A bath can kill waiter economy

A bath can kill waiter economy Every time I speak against the poor service I think? M performance of my civic duty.Unfortunately, too many service providers, I think? But Johnny Damon, a team Switcher, a traitor to the business. If you wonder how can I honestly interested consumer, if my income is the consultancy? Of course it is? Saturday naive question. We drink from the same, because we all consumers.When are high standards of service, businesses to prosper and the economy grows, not only because of the creation of jobs and a solid base. There is growing because consumers confident.They? Re confident enough to spend because they expect? Ll value, and that includes the processing and the right, if they need help it.Have ever noticed that the issue of consumer confidence numbers could rock Wall Street? Investors know that if the trust is spending dries up. Reduced human and the economy as a whole recedes.Consider their daily behavior. When you see that this sweet, if the waiter is very optimistic and more efficient, or whether it was rude? While we are at it again, let's imagine the impact that only a very rude waiter may have for the economy. If we have insulted, minimally, we? ll most likely our business elsewhere. In addition, we can generalize his behavior, the allocation of restaurants, as a rule, are cutting back on eating out.Statistics also stressed that we have? Ll say at least 5-10 of our friends and staff about our negative experiences, and our waing that stop attending place.Profits of falling, and the restaurant offensive may decide on plans to expand or create new units. It may be forced to lay off workers. Instead, however, at the base, the activity becomes a burden on it.The restaurant? And the quality of the service will likely continue to decrease, since each sourpuss that disserved infect others with his negative attitude. You? Ll model for him, so it is difficult to recruit and maintain? Positive? people.The cities deserve a bad reputation in the industry, and the Word, careening across the supply chain, even the way he wend customers.Fostering a bad restaurant, the entire area in a sheet decay. If the restaurant shutters its doors, a future restaurant twice, the positioning in a place where his predecessor failed. An empty storefront Rattle is also the confidence of businesses nearby, residents and workers.Nearby hotels, restaurants depends in part on the district for visitors, who are also interested. In addition, the base will shrink, and together with her, is of fundamental importance for the police and other public services decline. More public investment in infrastructure improvements can be difficult to keep agents gaer.Travel tourists and business people from an increasingly sordid or destroy the target. Meeting planners can choose their lucrative conferences and congresses, elsewhere.Once a critical mass of decomposition has been reached, it could be years or decades for the neighborhood regenerate.If you think? M on board, remember that the vision, paraphrased from Shakespeare: the lack of a nail, lost a shoe. Lack of a shoe, a horse was lost. For lack of a knight on a horse was lost. Absence of a knight, a losing battle. For lack of a battlefield, the war was lost.For wishes for a good waiter, our economy could lost.Dr. Gary S. Goodman, chairman of Customersatisfaction.com, is a renowned keynote speaker, trainer and management consultant and best selling author of 12 books, including Reach Out & Sell Someone? and monitoring, measuring and managing customer service. A frequent guest on radio and television, all over the world, Gary? The programs are provided by the UCLA Extension and numerous universities, trade associations and other organizations in the United States and abroad. Gary is based in Glendale, Califoia, USA. He can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.

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