Customer experience management solutions. Customer experience management software reviews.
Wednesday, March 17, 2010
Listening Tips
Listening Tips If you are up to their ears in a stressful situation, it becomes difficult to think clearly. Sometimes it is better to walk away from a problem, and I think that instead of trying to solve an immediate solution. My grandfather used to say:? Even the court jester can teach us something useful. This says much deeper in meaning and applies to many things - a yoga class, not to take life too seriously, and unfortunately the comments by customers are handled by the business world. As a customer of any product or service - How does it feel when you ignore your mail, your voice is never answered, and not? Has not received any information or conces, everyone from clients? We all feel the same? Nobody likes to be ignored. The shame of all this is that customer service throughout the world is deteriorating. Knowing this, we must have the time to listen, when someone took the time to give us a constructive suggestion. When you make a proposal to recognize and evaluate, implement, or try, you can create a connection for life. Ecco un po 'in history on how the audience can afford. Years ago, I was working in a fitness center and a dilemma. I had a personal score with the formation of a problem of weight control, but I can not? Not knowing what was the problem. Exercising, eating right, following a healthy diet, take yoga lessons, and has 30 days to tu in lifestyle, not to measure results. I think the owner of the club for health, without success, but was interrupted by someone saying that I have my client to access all the eating and drinking. Well, I took the hint and ran with it. I discovered my client drinking three Cokes a day. No? Not the same as coke grams of sugar, no? I do not think it was important enough to remember. After that, he had lost five pounds a month on average for the next twelve months. What? S in an optimal weight loss 60 pounds in one year. This particular client kept the weight off. The person who made this proposal remains a dear friend to this day. Needless to say I have any personal training clients to register their food and drinks - just to be safe. In short, no? Not having one? Rocket scientist? listening to feedback from customers, or colleague? s suggestions, but all of us, no matter how important we believe, must be prepared to sit and listen to constructive advice. This is the difference between the directors of companies that grow and those not in the twenty-first century.
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