Customer reviews will not lose a loyal customer

Customer reviews will not lose a loyal customer So today was the day when I was almost to my favorite supermarket here in Milwaukee. If you live in Milwaukee, you know what I'm talking about: the cool center, the 1000 different types of products, and a full course gourmet tea and coffee. The samples, wine tasting and cooking courses. Yes, that one.Anyway, now I'm in the market to buy a few things for dinner. I knew that it would wrong because my entrance to the parking lot was gated by Shopping on the floor, my way of blocking. OK, I am flexible, I am driving around.The second point was when they did my favorite glass of skimmed milk. And 'the best way to milk, in my humble opinion. She had every flavor except mine.Next I tried to check the "pay by touch." Let me tell you, this may be the best system in the world that is accessed using the license number, your number credit card, your preferred customer number and your phone number, and you're ready to go. Note I said, the best thing. Many times, my favorite number is not working in the system, and is not saving on the bill, and today is one of those nights.Now would be in order, the examiner had only paper of the house and me the lowest price, then my EC card would be the correct amount of the invoice, but do not know how. Instead, he said, to get to the counter and someone will help us out.Skeptical me, I went to see the service desk, 3 clerks talk to each other and to eliminate something that is much more than me and 4 other people online. For some reason, after a few minutes, a girl asked me to help. Not a gift to a horse in the mouth, I told my dilemma, and still go through my pockets, re-scan things, and writing what they thought was the right of cents. I am not cheap kate, but five dollars, 2 liters of gas! Of course he was doing everything in your head, not my label, and, of course, is not correct, ripping me for an amount of about 20 cents, and I got my package groceries.To add insult to injury, there was no ramp to access the parking structure, I was forced to use, so I had to pack my suitcase and, with my wife for 3 flights of 10 stairs. This is insane to me! It 'so easy to do things properly. This is how my customers service.Plainly trade revenue, which are closed, and advertising on your website to save, so that some of your customers' frustrations, and the alteative is entrances.If something, put a sign with So that when, once again, so I can go back and buy later, and we apologize to you. A small sign is all I ask, not a great production.Make error, for the benefit of customers, and scan the card house, if the savings is in doubt. And to give the lady capable of solving the problem rather than the service we desk.Offer something extra for customers, if your computer does not have, as expected. It does not need much, but give me a coupon for a piece of bread, a sandwich or something nice deli. It's not my fault, it was not the preferred system of loyalty cards work.Use additional things that not every day, the lowest price. Why I go to my preferred customer card, though I know that I do not have anything to sell? I am not that why.That 's all I have. See, it was not so difficult, right? Customer service is much easier than you, but. And oh yes, do not lose a customer like me, if you at least try. Thank you very much! Phil Gerbyshak Make published the Great! Blogging is updated several days of reflection on how to take control of your life and stop leaving the control over you! He also has a website at: Feel free to interrupt at any time, or call 414.640.7445 to me that I can help you make a great day!