People dealing with words in order to avoid

People dealing with words in order to avoid It is likely to realize how bad tone of voice and negative body language can cause problems when it comes to others, including customers and staff. However, misuse of words can also cause problems.There are certain "trigger" words that make people increasingly difficult especially in emotionally Situations and should be avoided. These include: * Having to do - like - "You talking to sales service from you "* I can or can not - in -" I can not do anything about it that "or" I can not do * try to - in - "I try to talk to the financing department today "* But - as in -" I agree with what you're saying ??.."* We're sorry, but - as in - "Sorry" to combat "What I would like to hear crying ? "Instead of the word" should "control that are very type of words, why not try - "Are you willing to?" or simply a Directly - "Will you?". We can not, can be replaced with - "I can not, why?". "I'll try", which is pretty wishy-washy, can be replaced with something more honest - "This is what I do" or "This is what I can not do" "But" is a word that contradicts what has been said before, replace it - "Y" or "but" (which is a soft, "but") Instead of saying "but" that could leave everything. For example, instead of - "I agree with what you're saying but I can not help you "use -" I agree with what is Saying. The reason why I did not help? "At the end of the day to respond to a client or their staff could be - "no" - however, choosing the words will have a more positive effect on how he or she Reacts and responds to the definitive one. "Sorry" is a word to avoid, because it is so Well and has lost its value. Think about the number of times reported or commented on something and you hear - "Sorry" to fight ". If you use the "sorry" word, then you need to use it as part of a whole Sentence - "I feel I have received many Maria complaints. "Sometimes it is convenient to use the word" apology " Instead of "regret." "I apologize for not making Before. "In the case of soft interactions, beware of words that use.Discover as you are able to generate more business by motivating Your team! Alan Fairweather is the author of "How to Get More Sales Motivating his team of "This book is full of practical things you can do to get the best from his people. Visit