Hung to their customers

Hung to their customers What is a customer for your company worth? No matter what figure it comes with the   real answer is that they are invaluable. Each client or clients you have, you must   provide the best service to enable them to retu - with your friends   them.You can maintain a customer base by providing the services they need and expect. You   can grow a growing customer base, providing a little 'more than eight customers expect.Here ways to provide exceptional customer service:     Say, "THANK YOU"   Not appreciate the fact that their customers could go somewhere else? If   appreciate, and then to show that you do. As soon as their   customer service, it is necessary to show that appreciation. Some people that small   Gifts, or clients make dinner. Usually, a simple "thank you" is all you need, however.   It comes the idea. I use postcards   Say thanks. Costs less than a dollar for a postcard and postage. I also have a lot of   free cards, so that really does not cost much at all. I always write some humorous (to me anyway) on the card so that people remember me for that. I've got a lot of praise in my letters from customers. . . that keep coming back.   GO TO visit '   One of the best ways to keep your customers there is a thought to think of them first. If possible,   You have to see in your work. If you make a sales call to a   Their customers, so pop and say hello. There is no need to stay longer, are probably busy   However. Their presence in the country will be remembered. Ask them how you're doing, listen, shake   His hand and then leave. Write any needs they may have, regardless of their ability to fill those needs. Knowing the needs and requests of other customers, who could not reach a solution that would benefit his client.     Sponsorship of a special event   Your company can sponsor a special event or community project. It is not necessary to be connected to your business   But should be fun. It could be a bicycle, beach or street cleaning, an oven to raise sales   funds for the Boy Scouts, or tutoring at the local elementary school. Invite your customers, show them what you're worried   Them and the community. Contact your local Rotary Club, Kiwanis, Exchange Club, Jaycees and other organizations in their city. There are always service projects in need of sponsors. In addition to making a good game to feel good, you can also receive advertising. Advertising is good.     Sample   If you are an expert or experts recognized in their company, let your customers   If you need to get the experience. When you or one of its partners, has won a prize, is an article   published as a book or public speaker, you must inform the customer about it. Your   Clients value the fact that the quality of people who have chosen to do business. We also appreciate the fact that they are a valuable resource in you and your company.     Promote information   Some people are afraid to ask customers about the services they receive. They fear that   People will say something wrong. The reality is that if the customer is wrong   say about your product or service, you better be the first to know. If you   This is not the first, may be the last and that means that many people heard   Along the route. This is not a good way to build a business.Provide its customers with various forms of information feedback for you. Communication is a two-way street. Ask your customers in person, to solicit comments in your newsletter, and request information on your website. When   comments that reflect negatively on their service, get to the bottom of the problem   And to report promptly to his client. So I ask again about his service. Make sure   Are you satisfied with yourself and your company. Also, when you are asked to   service, and you get positive results, which is a good time to ask for references.     TO SEE OTHER SERVICES PROVIDED   You should always be thinking of other services we can offer to their customers, but   can cut the middleman by going directly to their customers. Asking their opinion   about their current service, you should always ask about other products or services   You may need that are related to your business. Ask about their needs, and then the brain   storm ways you can fill those needs. Just giving you the customer service that could   Just do your business more money.     Add 'to your list   You must keep and maintain a database of your customers. With a database you can mail   newsletter, information on special events, send postcards, and just kept at   Touch. A database, such as customers, is invaluable.     MAKE IT PERSONAL   Nothing like a personal success of connection. There is a Safeway store in Centralia,   Washington, which is remarkable. I stayed there one moing and each employee   stockers of boxers and employees of the cash register that I have seen, smiled and said hello. I felt   Welcome. If someone comes face to face a greeting to a phone call.   Nothing is better than personal contact and warmth of welcome. One thing to add to   that personal contacts and working hard to make name.Almost is a whole world loves to be called by its name and to be treated as an old friend. After all,   you go out their way to make sure a friend will receive the best possible service from   The company does not? Treat your customers as friends. Remember to tell your friends   friends about the service received and bad.As a good company should always be looking for new customers, perhaps the best way to get   new customers through customer satisfaction is now. If you do not maintain their current   satisfied customers, you are constantly fighting a losing battle - in search of new customers   While the loss of old ones. Good customer service inspires loyalty. Maintains its lead   existing customers, and if you do a good job of it, your customers will provide   Doman customers.Author no more: it is not an author of books for small businesses, video production company and owner of Ideas and Training (which provides business training products. Don also owns radio and Human Resources (which includes the training and provided 24 hours a day.