Tuesday, October 6, 2009

Sure Fire, four ways to keep your customers happy

Sure Fire, four ways to keep your customers happy What is the value that takes place on their customers? Let's face it ... without the customers who do not have sales ... no ... no profit. Yes, I keyplayers in marketing it. In other words, maintain the proper marketing finger on the pulse of their clientelle. Knowing what to do and how you can do to keep them retuing again and again. Here are four ways to capture the attention of customers satisfied and loyal. Making Customer Satisfaction # 1 Hey, forget the amount of sales made in one day and see how many satisfied customers today! Every satisfied customer is synonymous with sales. Yes, it might be a product to be bought again and again, or it can mean different products every time you go on foot through the door. Heck, that can mean either the products of products of impulse, and also added. Happy customers talk to their friends, and trusted friends what your friends have to say about a business. Yes, even if it is an opinion ... to be taken as gospel and a lot of stock in it. Keep your customers to say good things about their products and services ... you will pay. Promise to deliver ... No more than you can handle anyone like to be disappointed. Yes, which means that their customers will be happier if you promise less, but offers much more. Think about this ... 3 happy customers telling their friends about you, but disappointed customers flu to 11 friends on what was right. Yes, it is worth keeping your word! What happens to unhappy customers? Deal with them as soon as possible and do what is necessary to keep them happy. Yes, you may lose some 'useful today, but think about this ... as if his side keep retuing again and again - and so his friends. Maintain an element of surprise Vivo never shopping at the counter and discovered that the item was bought on sale? Yes, to save much money did not expect to save! Together with its advertising sales, slipping in some unadvertised special. Customers look forward to the unexpected savings that are at the cash register. Think about this ... and not at the store new shop in the city where the employees are hostile and are not sure of the quality of the product, if you have a good thing somewhere else? We all have a comfort zone and are creatures of habit. When customers are in the habit of smiling when you leave the door, it is less likely to experiment with an uncertain competitor. Tell your customers to appreciate all their work will enjoy the warm fuzzy feeling that comes from being appreciated. Yes, a smile ... a ... thanks a pat on the back ... that leaves us all a great feeling. As you can send to their customers in the shop with the knowledge that are important to you? Just say ... I appreciate your business! Say it with a special sale ... leaving in a new product or service is only adding to her for them ... or simply with a smile and sincere appreciation. Think about this ... How do you feel when you know that your opinion counts? Yes, we like to think that the respect of all our thoughts and ideas. When your customers know you a lot to put into action what you think your company will be more likely to talk with friends and family. Reward each time you share your opinion about your business. Created an award for the mentoring program and to see the news travels. Investing in your customers ... the dividends are great!

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