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Tuesday, October 13, 2009
The myth Smile
The myth Smile A big smile and 'important for your success in life. You can not say that. And if you want your clients in business, is a great strategy is, all your man in front of a smile! Well, maybe not.Here 's capture. Not all are the same smile. Original and fake smile smile do not have the same power and influence. And secondly, a real smile is not a decree. To believe otherwise is to believe a myth. Unless you rent Mona Lisa, the way to get the magic is not a simple smile or automatic.Without even knowing it, our "FAKE" detector is always tued on. We unconsciously read body language, facial signals to us the impression, if a smile is genuine or plastic.Have and no one has ever heard that have been thrown a fake smile? A retailer? Someone in a single bar? In your law? In fact, one could almost all groups at times guilty of less than genuine smiles.Joualist Chandler Phillips, in preparation for his article entitled Confessions of a Car Salesman (he lived under the work on two new car dealerships in Los Angeles. He recalls his first greeting to customers: "I do not think will ever forget the look on her face ... I saw fear." But wait a moment. I am sure that he welcomed with a cheerful hello . And you can be sure that sported a flashy smile. What happened? customers, after a warm up a seller or a front-line Greet is more complicated than a smile true or false. A good, trusting co-operation is not the snap of a finger or a flash or a smile. A solid relationship is complex and takes time. Let us take a look at some of the considerations and factors that help us to understand the promotion of good service, good first impressions and relationships.First good, you can not smile for the term of office subordinates. I love the story of teaching a pig to sing. It is an impossible task. 'It is the farmer and frustrates annoys the pig. "And I bet that 'farmer can not sing most of the pigs in place.I first was an interview with the manager of a major casino in Las Vegas. I knew that one of its objectives was to build a casino floor employees with a reputation for his bright smile. Before the interview, someone took me aside: "Do not be caught out if he never smiled during the interview," You know what? He did not smile once during the entire interview. ten minutes later this month, I have a friend to visit the casino. We went through the rows of slot machines at the pit of the table games (blackjack, craps, roulette). My friend looked around and said, "Geez, where is the funeral! "No one was smiling. I mean, anyone. dealers are not smiling. The plan of supervision are not smiling. We were smiling.You can not be created by smiles. If so, you drown in a sea of fake smiles. If you feel that your smile for ordering subordinates is a good strategy ... go buy a case of wax lips.Other factors contributing to the false smile strategies are the following: Sometimes it is our behavior in and how our species and, at times, our thoughts will travel up.A common misunderstanding of human behavior, the other not as what we are not in contact. sarcastic person who probably has little tolerance for other people with sarcasm. aufdringlich A person can not be pressed, as some others. A man who is not smiles probably bugged by people who do not smile! So we have the bleak casino manager who wants to be in front, surrounded by reflections, smiling faces. In other that way, 'Ain' t gonna happen! "On the flip side, another fallacy of human behavior is to believe that someone just like us. Or, closer to the truth that everyone should be like us. If we have a great smile naturally we feel like other beam A Celebrity smile. But people are not like us. through culture, education of family, peer groups, genetics, drugs, emotional states, bad teeth, and more. .. people are not willing or ready to smile. They are what they are. It 's just the way is.Another error is: "What you see is what you get!" Not necessarily. To interpret the nature Food is more complicated than just observe a smile. Just because a person is not smiling does not mean that he is unhappy. This does not mean that he hates his job. This does not mean that he does not like working with customers. This does not mean that customers do not like her. Even if a worker is a smile still good, there is a good chance that the serious looking better connect employees with customers that employees with the requirement of plastic smile. excellence in the workplace is more complex what is the matter of re-Smile-o - Not-To-Smile.And sometimes: "What you see is not what you get", because our reading of the smile is an art and not science. When we see a smile, often give the impression, if it is a true or false, is correct, but sometimes it is wrong. Here's a fun poll for his skills, a genuine smile from one who is wrong. The thing interesting of this test is that the sample of twenty smile for you on video, not photos. The best I could do was to label 60 percent of the smiles on the right. Take the test do not wear blinders and think that the smile is the head and shoulders above all the creation of good relations with customers. There is only one part of a much more complex formula for success. If you look in front of your employees: - Did you talk to customers with a real interest? - Make the customer feel important? - They are easy to contact with the eyes? - It is their way to help customers? - If you have any questions in a friendly way? - If they do little extras, even if it is not their job? - Do not love their work? - There are positive things about the place of work? - They have their staff compliment? - Your employees, how much? Do not fall into the trap of exclusively or primarily in a smile, as the magic wand. If your employees do not have the qualities mentioned above, a fake smile on their faces glued has no effect. None. Zero.Of course, the best way to face a smiling staff is lead by example. It starts with people on top smiling. You want to change someone else? You do it by yourself first. You want people to smile? Start with the work itself. Make a better world, providing a better you. Create a job, people a reason to smile. It starts with ideas to improve your smile you.For, see the article on Smile Power: bottom-line lessons: First, pay attention to false assumptions, thinking and behavior of your page. And, secondly, a better you. A man better. Better control. Better employee. Create a better workplace for your employees. Enter another reason to smile. And if they love their work, a smile and big customers. Automatically.Copyright 2006 by John John Baby Baby Humor is a company specialized in training and speaking for over 30 years specializing in teambuilding, customer service and stress management. Special reports available: Show Me The Funny - Tips for adding humor to your presentations, and if you do not laugh - What to do when the laughter doesn? T Come. Humor Power Tips newsletter, and articles are available at
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