10 ways to improve your customer service

10 ways to improve your customer service 1. Stay in touch with customers on a regular basis. Provide   Them a free e-zine subscription. Ask if the customer   want to be updated via e-mail when you make changes to   Your website. After every sale, follow-up with the   Customers to see whether they are satisfied with their purchase.2. Create a group of customer care. Invite ten to twenty   Your most loyal customers to meet regularly. She   You have ideas and suggestions, as your customers   Service. It could take them, take them to dinner or   Products.3 freely. Make it easy for your customers to navigate to the   Website. Have a "FAQ" page on your site to explain   All confuse your customers. Ask the   Fill out an electronic survey to find out how your web --   Website friendly.4 Customer. Resolve your customers complaints quickly and   Success. Answer all e-mails and phone calls in a   Hours. If possible, it is the owner of the company, personally   Take care of the problem. This will show your customers   You really them.5. Make it easy for your customers with you.   So many possibilities of contact as possible. Allow   Customers contact via e-mail. Hyperlink your e-mail   Address, so that customers do not have to type. Free offer   Telephone numbers and fax contacts.6. Ensure that employees know and use your customer   Service policy. Give your employees bonuses or incentives   Practice excellent customer service. Tell employees   Flexible with each individual customer, each has   Other conces, needs and wants.7. Give your customers more than they expect. Send Thank You   If gifts to a life customers. E-mail greeting online   Cards on holidays or birthdays. Award bonuses to your   Customers with a large purchase.8. Always be courteous with customers. Use the words   It is welcome, and thank you please. Be polite to your   Customers, even if they are angry with her. Ever   We apologize for your customers, you should make a mistake.   Admit your mistakes quickly and make them into a   Way.9 great. Premiums to customers one point for every dollar that   Spend. Suppose that the customer can have a computer for 300   Points. This means that customers of $ 300 to U. S. Dollar   Their products and services to generate enough points to   Computer.10 free. Building strong relationships with customers. Invite   meetings, luncheons, workshops or   Seminars. Create special events for your clients as   Parties, barbecues, dances, etc. This makes them feel   important, if you are a regular business   Specific actions events.About and the author: Rojo Suns for grace is a hunter who prefers to work quietly / confidentially for the benefit of their customers.