Can I manage the Creative Business Customer Service

Can I manage the Creative Business Customer Service I usually do not eat dairy products, and rarely at home.   I really enjoy the ice cream, however, and occasionally   Go to good ice cream for their high quality way.   In the weste suburbs of Chicago, there is a dairy, a   Family, has several shops, and more recently have   It expanded into other suburbs of Chicago. If I find out more   in one of their stores recently, I asked for a Sundae   po 'chocolate sauce, a little' caramel sauce and a little '   Marshmallow topping.The girl behind the counter looked at the box office / computer   with a furrowed face, as you try to understand how my order.   Later, she moved to two other teenage workers behind   Its ice cream sundaes and other concoctions. E 'stato   A lot of whispering. After about 30 seconds to retu to   Counter and said: "We can not do that. Our computer will not. "The computer does not have them? "Yes," she answered. "We can make a chocolate or caramel Sundae   A sundae or Marshmallow Sundae. But not a mixture. The computer   I do not know how. If you do not want extra water. "I do not want more. I just want a little 'each with about 1 / 3 of a portion of each. (Meanwhile, I realized that he needed a little 'help in solving their   Customer service problem, and since they were children, I thought,   it would be fun.) Why not just as a ring Sundae chocolate, but then   Give me 1 / 3 of each of the plates? He thought for a moment and said: "Just a minute," and then   Contract with a third boy. This guy came from   behind his back to check against what I personally, and   Then he said to do so. He added: "If the other manager   here today, I want you chewed on your request if. "I had a chance with him (and the girl that my adolescence order)   to say that their employers should not make it difficult for them   for customers to respond to a request.   It is I who have their computer so it was   And sometimes of an obstacle   (Even if the systems help.) Both seemed   I was relieved that it is not the them.The couple noticed that stores like these have been up to   The customer more money for something more. I said   He has additional extra charge in order. In my case,   But I did not want more. He had an "Ah-ah!" Time and   He replied: "Exactly! You want the equivalent of a service by   3 of the stuffing. "I have my chocolate, caramel, Marshmallow Sundae.   Then I moved so that they are all waiting for   other people, the ranks behind me.The Molkerei computer in the way these people, so that   could not resolve to what helped them to it.The thing is, I remember a Candid Camera Show   about three or four years, in one of these   Milk to supervise. In the bit, the actress worked on Candid Camera   milk with the counter staff said that all customers   had his business on that day was vanilla: vanilla with vanilla   With vanilla. It's totally nose with the customer. Not   need a computer for her to say anything. Once the piece has been exposed, it   it has something to customers wanted.If the dairy industry, as it could be as creative work on Candid Camera   shtick some customers, but can be more creative when it comes   simply to meet customer demands, is not it? For all companies, the substance is that if your employees feel   not for your customers because your systems   do not allow them to do so, may lose customers.Therefore systems that are easy for your employees   running (especially if you have young workers). Moreover, it is   easy for your employees to your customers through the creation of systems   What flexible.Meanwhile reasonably, you never know if I could show to your business and make a special   Request. Unable to manage your system? You can give your employees   For your systems to provide? If it is less predictable   They are elected   You are the star today!   Smile, Glory in your company! A Hocus Pocus   You are in Focus   And 'your lucky day!   Smile, Glory in your company? 2006 Borgeson Consulting, Inc.Glory Borgeson is a business coach and consultant, and President of   Borgeson Consulting, Inc. He specializes in helping small businesses   (500 employees or less) for their entrepreneurial IQ, the   leads to increased profit and the reduction of stress. If an entrepreneur at the helm   of his game, like all the athletes are today, or just a beginner   The beginning of its operation, Glory to the whole range of entrepreneurs.   Top athletes have a coach, why do not you? Click here for Borgeson Consulting, Inc.This article originally appeared in Business Express, Borgeson the   Free monthly newsletter. You can register by clicking here: Newsletter