Perception is reality is not true

Perception is reality is not true That play on words! It might seem that before, but I assure you that in the real world, a statement is absolutely true that you must memorize and repeat daily.Reality can sometimes confuse our senses. We were all amused or confused by that optical illusions fool our eyes to see things that may not actually be there. We have seen a ventriloquist throw your voice or sounds that seem to be coming from a particular source, away from where we might have expected. He has the experience that she was not sure if it is very hot or cold to your touch? While traveling through a mountainous area and always make sure that if you are up or down a slope? If the smell asparagus beans during chewing, which without a doubt I think you're eating asparagus. The point is that it is quite possible to fool our senses.So what is real? In the movie Forrest Gump, which would "swear on oath that he had no legs, Lieutenant Dan, but we all know that the actor Gary Sinise have estimated two. So, if what appears to be the reality in reality is not real, what is? Our perception of reality is what is truly real us.Perception is more important than reality, in many cases. In the world of business, including marketing and advertising, perception is reality. Marketing spend large sums of money to change your perception of your product. Its goal is to create advertising that is real, and ultimately attract buying the product, the perception that it is correct for the active area you.In provide superior customer service, the perception of a problem for the customer is often a problem that could describe the actual situation. Professional customer service specialists to be heard in a smart way to disce what the customer is actually saying, like, whatever the circumstances of the case. Often, a situation of tension can be spread simply be sensitive to the customer's point of view and perception of problems and then propose solutions based on perceptions. The insensitivity and indifference fan the flames of anger of the customers and possibly lead to a loss of customer.Awareness of the facts is necessary, but the sensitivity to the perception of the customer is essential. Speed up your listening and leaing skills. Listen carefully to what the customer is really saying, and then act. Pay more attention to customer perceptions compressor is its reputation for customer service and after-sales figures.Daniel Sitter, author of the famous and award-winning e-book, leaing a for-profit organization, teaches simple, valuable, step by step accelerated leaing skills. Mr. Sitter has extensive experience in sales, training, marketing and personal development over 25 years of career.   .