Types of customers

Types of customers Is this possible? T satisfy everyone, but as a company your main task is to provide as many customers as possible, so that they again and again. If customers are not satisfied with the service you are, if it is one of three types of complainers: aggressive, passive or constructive.Aggressive complaining are the hardest to find and are often associated with their display of emotions as a de facto solution. Aggressive clients often scream, jump to conclusions, and demands or threats. Aggressive may complain of intimidation, but should be in a quiet way, unless the employee feels threatened, in which case you can call for help necessary.Passive complain are the most deadly of a successful company, as to all, but the actual business development. Since the company is not left to their mistakes, which may not be true, and the only thing I complain about a debtor is able to deprive the company of potential business.Constructive tion is an advantage for a company, because they create problems for the activity in a quiet rational manner. Constructive complaining of a society to see and understand a problem that allows them to be repaired. Construction companies tend to receive favorable solutions to their problems and the economy also benefits from the knowledge of the nature of his error ways.Whatever complain that may be, it is important to deal with all complaints with the utmost care, after all, the customer is essential for a society of life. How empathetic listener is an essential part of understanding and helping clients achieve the results they want. The fact that both parties should be part of feeling satisfied with the solution.Dermot Fitzpatrick is the owner of Fitz Solutions Inc. developed software that is powerful and easy to use software tools for the construction industry. These include estimating, project management, and labor costs. The development of customized software services are also offered.     Dermot@fitzsolutions.com