Keep Your Customers What You ve Got

Keep Your Customers What You ve Got Are probably much of your time looking for new clients or customers. However, it is certain that enough for what you have. One of the least expensive ways of growing your business is to get back to customers to buy more of your product or service.   How many customers have you lost this month? I am sure that is not something you want too, but it is inevitable that you lose customers and clients for a number of reasons, many of whom are with the control.I read a poll suggested some years ago to let customers of a company for four main reasons: 14% leave because he is not satisfied with the quality of the product or service, 9%, since the price of 5% for other reasons, to leave and leave a whacking great 72% to Because of "Supplier indifference. "Too many suppliers of the customer the impression that you do not take care of the customer. I have stayed in hotels, with banks and building societies and treated with suppliers that do not seem to care if we have to constantly go back or not.We our customers know that the care of them. We need to stay in touch, write and send this information to phone them repeatedly. If they are with us we need to ensure that we are warm and friendly tone, glad to hear from them, efficient and perhaps even himself as the sound and the fun we have to do business with. There is not much different than our personal relationships. You can tell us to keep people in our neighborhood, how much care and keep writing and by telephone, then we should not be surprised if we are to a day.Use logic and emotion to your clients. Give them the best products and services and great value for money. But remember always, doing your competitors more or less the same. The difference is determined by the mode of dealing with customers on an emotional level, both face to face, by telephone, by letter or email.I a new car bought from a local dealer a few years ago. I never heard of them. A dealer for the same brand car fifty kilometers away writes regularly for information on special offers. They send a regular newsletter and, from time to time, very kind "invitation. I my car soon realized that you are selling? About the Author   Lea how you can generate more sales without cold calling!   Alan Fair Weather is the author of "How to get more sales without sales" This book is full of practical things you can do to help? Customers who come to you.   Click here Source: